Privacy Policy

1. Introduction

Welcome to ShowRunner, a service provided by HomeAxs ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

By using ShowRunner, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies, please do not use our Service.

2. Information We Collect

2.1 Personal Information

When you register for an account, we collect:

• Name and email address
• Phone number
• Professional credentials (real estate license, contractor certifications)
• Company/brokerage affiliation
• Profile information you choose to provide

2.2 Location Data

With your permission, we collect precise location data to:

• Show available jobs near your location
• Calculate distances to property showings
• Verify arrival at showing locations
• Provide navigation assistance

You can disable location services at any time through your device settings, though this may limit certain features.

2.3 Job and Transaction Data

We collect information about your activity on the platform:

• Jobs posted, accepted, and completed
• Showing schedules and property details
• Earnings and payment history
• Ratings and reviews

2.4 Communications

We store messages exchanged between realtors and contractors through our in-app messaging system to facilitate job coordination and maintain records for dispute resolution.

2.5 Photos and Media

Contractors may upload photos as part of job completion. These photos are associated with specific job records and shared with the requesting realtor.

2.6 Device Information

We automatically collect:

• Device type and operating system
• Unique device identifiers
• IP address
• App version and usage statistics

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Connect realtors with available contractors
• Send notifications about jobs, messages, and updates
• Respond to your comments, questions, and support requests
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations

4. Information Sharing

We may share your information in the following circumstances:

4.1 Between Users

When you accept or post a job, relevant information (name, contact details, job specifics) is shared between the realtor and contractor to facilitate the showing.

4.2 Service Providers

We may share information with third-party vendors who assist in operating our Service (payment processing, hosting, analytics).

4.3 Legal Requirements

We may disclose information if required by law or in response to valid legal requests.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing agreements.

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Location: Disable location services through device settings

To exercise these rights, contact us at privacy@homeaxs.com.

8. Children's Privacy

ShowRunner is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a child under 18, we will delete it promptly.

9. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services (such as Google Sign-In, mapping services). This Privacy Policy does not apply to those third-party services, and we encourage you to review their privacy policies.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt-out of the sale of personal information. We do not sell personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: